SHIPPINGS & RETURNS

Thank you for choosing AfmanCreations for your purchase. Here, we are dedicated to providing exceptional customer service, including a seamless and efficient shipping process. Please review our shipping policy below to understand the details of your order's shipping and delivery.

 

Processing Time:

- Upon placing an order, please allow 1-3 business days for processing. Our team will carefully package your items to ensure their safety during transit.

 

Shipping Methods:

- We offer various shipping methods depending on your location and order size. The available options will be presented during the checkout process.

- Standard shipping: Estimated delivery time is generally between 5-10 business days depending on the destination.

- Expedited shipping: If you need your order to arrive sooner, you can select expedited shipping during checkout. Estimated delivery time is usually between 2-5 business days.

 

Shipping Rates:

- Shipping rates are calculated based on the weight of the package, destination, and shipping method chosen. The applicable charges will be displayed at checkout.

 

Tracking:

- Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your package and estimated delivery date.

 

International Shipping:

- We currently offer international shipping to select countries. Please note that additional customs charges, duties, or taxes may be applied at the destination country. These charges are the responsibility of the customer and are not included in the item or shipping costs.

 

Address Accuracy:

- Please ensure that your shipping address is accurate and complete. We are not responsible for any delays, lost packages, or additional charges incurred due to incorrect shipping information provided.

 

Order Tracking and Communication:

- We strive to keep you informed throughout the shipping process. If you have any questions or concerns regarding your order's delivery, please contact our customer support team, and we will be happy to assist you.

 

Damaged/Lost Packages:

- In the unlikely event that your package arrives damaged or is lost during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

 

Please note:

- Delivery times may vary during peak seasons, holidays, or unforeseen circumstances. We recommend ordering in advance during these times to allow for any potential delays.

- AfmanCreations reserves the right to update or modify this shipping policy at any time without prior notice.

 

If you have any additional questions or need further assistance regarding our shipping policy, please feel free to reach out to our customer support team. We are always here to help!

 

Thank you for choosing AfmanCreations. We appreciate your business and trust in our products. Happy shopping!

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At AfmanCreations, we strive to provide you with the highest quality products and exceptional customer service. However, if for any reason you are not entirely satisfied with your purchase, we offer a hassle-free return and exchange policy as outlined below:

 

1. Eligibility for Returns and Exchanges:

   - Products are eligible for return or exchange within 30 days from the date of purchase.

   - Returns and exchanges are only accepted for products in their original condition, unused, and with all original tags and packaging intact.

   - Customized or personalized products cannot be returned or exchanged unless there is a manufacturing defect.

 

2. Returns:

   - To initiate a return, please contact our customer service team at within the stipulated 30-day period.

   - Provide your order number, product details, and reason for return.

   - Our customer service representative will guide you through the return process, including providing you with a return address.

   - We recommend using a trackable shipping method to return the item, as AfmanCreations is not responsible for any lost or damaged packages during return transit.

   - Once we receive the returned product and verify its condition, we will initiate the refund process.

   - Refunds will be issued back to the original payment method used during the purchase within 7-10 business days.

 

3. Exchanges:

   - To initiate an exchange, please contact our customer service team at [contact information] within the stipulated 30-day period.

   - Provide your order number, product details, and reason for exchange.

   - Our customer service representative will guide you through the exchange process and provide you with the necessary instructions.

   - We recommend using a trackable shipping method to return the item, as AfmanCreations is not responsible for any lost or damaged packages during return transit.

   - Once we receive the returned product and verify its condition, we will initiate the exchange process by shipping the replacement product to you.

   - In case the requested exchange item is unavailable, we will refund the original purchase amount to the original payment method within 7-10 business days.

 

4. Shipping Costs:

   - Customers are responsible for the shipping costs associated with returning or exchanging products, unless there is a manufacturing defect or error on our part.

   - In case of a manufacturing defect or incorrect item received, AfmanCreations will provide a prepaid return shipping label.

   - In the case of an exchange, AfmanCreations will cover the shipping costs associated with sending the replacement product to you.

 

5. Exceptions and Limitations:

   -AfmanCreations reserves the right to refuse return or exchange requests if the products do not meet the aforementioned eligibility criteria.

 

By making a purchase from AfmanCreations, you agree to adhere to this Return and Exchange Policy. We are committed to addressing any concerns or issues promptly and ensuring your shopping experience with us is enjoyable. If you have any further questions or need assistance, please do not hesitate to contact our customer service team